Bandwidth Clinches Two Gold Stevie Awards for Customer Excellence

Enterprise cloud communications company Bandwidth Inc. has secured two prestigious Gold Stevie Awards, demonstrating its leadership in customer engagement and service innovation. The awards, selected from over 2,100 nominations across 45 nations and territories, underscore the company's strategic approach to customer experience.

The first Gold Award recognized Bandwidth's inaugural customer conference, Reverb24, which brought together over 1,400 in-person and virtual customers and prospects. Stevie Award judges praised the event as an 'incredible initiative' with seamless execution and strategic value, noting its well-designed approach to customer interaction.

The second Gold Award celebrated the company's customer success team for developing custom automation tools that significantly improve response and resolution times for enterprise customers. Judges highlighted the entry as a 'forward-thinking initiative' that represents excellence in support and operations.

These accolades reflect Bandwidth's broader commitment to customer service, evidenced by its impressive 99 percent customer retention rate and 26 consecutive quarters as a G2 Leader in Communications Platform as a Service (CPaaS). The company's global communications network covers over 90 percent of global GDP and serves major enterprise clients including Amazon Web Services, Google, Microsoft, and Zoom.

CEO David Morken emphasized the awards as a testament to the company's mission of prioritizing customer needs. The recognition highlights Bandwidth's technological innovation and human-centered approach in the rapidly evolving cloud communications landscape.

The Stevie Awards, judged by a global panel of executives and experts, represent a significant validation of Bandwidth's strategic initiatives and commitment to excellence in enterprise communications.