Notify Overlay Platform Revolutionizes Nurse Call Systems in Senior Living Communities

August 1st, 2025 7:00 AM
By: Newsworthy Staff

The Notify Overlay platform offers a cost-effective, software-based solution to unify fragmented nurse call systems across senior living communities, enhancing operational efficiency and caregiver satisfaction without the need for expensive hardware replacements.

Notify Overlay Platform Revolutionizes Nurse Call Systems in Senior Living Communities

The challenge of managing incompatible nurse call systems from various manufacturers in senior living communities has long been a source of operational inefficiency and caregiver frustration. Notify, a Minnesota-based software company, has introduced the Overlay platform, a groundbreaking solution that integrates alerts from over 25 nurse call system manufacturers, life safety systems, and sensor alerts into a single, smartphone-based application. This innovation allows caregivers to manage alerts more efficiently and provides community leaders with enhanced operational visibility.

Unlike traditional system replacements that can cost hundreds of thousands of dollars per community, Overlay is installed within hours and is available for a flat monthly fee of $350 per building. This fee includes access to analytics and unlimited user access, making it a highly cost-effective solution for senior living operators. Craig Patnode, CEO of Notify, emphasizes the platform's ability to standardize fragmented nurse call systems without the expense and disruption of replacing existing hardware, thereby improving care delivery and caregiver satisfaction.

The Overlay platform is already making a significant impact in over 700 senior living communities across the nation, including those operated by Ebenezer, Great Lakes Management, Ecumen, Charter, and Cassia. Communities that have adopted Overlay report notable improvements, with some experiencing up to a 50% reduction in response times compared to traditional pager-based systems. Gabrielle Ross, RN Executive Director of AL Clinical Services at Country Manor & Woodcrest Of Country Manor, highlights the platform's user-friendly nature and its positive reception among staff.

Amanda Runnoe, Chief Nursing Officer at Heritage Senior Living, points out the unexpected benefits of using the Notify platform, including valuable insights into staffing opportunities and building operations through data points and reports. Notify is currently offering a pilot program for senior living operators to evaluate the Overlay platform's integration capabilities and its potential impact on their communities. For more information, visit https://notifync.com.

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