Radial Elevates Shauna Bowen to Lead Digital and Transformation Efforts

Radial, Inc., a leader in eCommerce solutions and a bpostgroup company, has announced the promotion of Shauna Bowen to the position of Executive Vice President, Chief Digital & Transformation Officer. This strategic move comes as the company prepares for the retirement of Chief Technology Officer Jim French and aims to bolster its digital innovation and client service capabilities. Bowen's new role will see her overseeing Technology, Product, and Transformation teams, pivotal areas for Radial's next phase of growth.

The promotion underscores Radial's commitment to leading the next generation of fulfillment innovation, particularly through its Radial Fast Track solution. Launched in March, this fulfillment solution has already been adopted by seven modern brands, demonstrating its effectiveness in enabling rapid scalability without sacrificing delivery speed or service quality. Bowen's leadership in the development and launch of Radial Fast Track highlights her strategic vision and innovative approach, qualities that Radial believes will drive the company forward in the competitive eCommerce landscape.

Jim French, the retiring CTO, leaves behind a legacy of technological advancement and system reliability at Radial. His contributions have laid a solid foundation for the company's future growth. French expressed confidence in Bowen's ability to lead Radial into its next chapter, citing her strategic and innovative contributions to the company's success thus far.

Under Bowen's guidance, Radial is set to integrate its product, technology, and transformation efforts more closely, aiming to accelerate innovation that enhances the eCommerce experience from click to delivery. This integration is critical as digital transformation becomes increasingly vital for businesses navigating the complexities of today's logistics and fulfillment challenges.

Tom Schmitt, CEO of Radial, praised Bowen's leadership and the impact of her work on Radial Fast Track, which is reshaping client expectations in the third-party logistics (3PL) sector. Schmitt's comments reflect the company's optimism about Bowen's ability to drive eCommerce excellence and lead Radial through its next wave of digital transformation.

Bowen's promotion is effective as of Jim French's official departure date on June 6, 2025, ensuring a smooth transition in leadership. This move is a clear indication of Radial's strategic direction towards leveraging digital innovation to meet the evolving needs of modern retailers and their customers, reinforcing its position as a leader in eCommerce solutions.